If you own or run a business that needs to have packages delivered to your customers, it is easy to get stuck in a rut and use the same service for too long. Fortunately, there are now a variety of delivery options in some area. As a result, you can be sure that you have chosen the most appropriate package delivery service for your needs by asking the following three questions of any business with whom you may be entrusting your products to.
#1-How Fast Is the Fastest Delivery?
It is important to remember that it is all too easy to assume that all of your items can be received within a few days of ordering with no problem. However, you may occasionally get the irate customer who ordered the wrong thing or was sent something that broke en-route. In the interest of good customer service, it is crucial to know that when time is of the essence, you can appease that client by replacing the item and have it to her in a day or two.
While you hope you never need it, it is best to make sure that your package delivery service can process overnight or same day delivery to your service area.
#2-What Is Covered Under A Standard Insurance Policy?
Whether you sell books that could get a ripped cover or delicate computer software that could get chipped, you need to know how much insurance is provided per shipped item. As part of that, you will want to make sure that you understand the total dollar amount each item is insured for and how you would go about filing a claim if something was damaged.
However, the insurance policy can also include the delivery guarantee. If you pay for something to be delivered by a certain time on a certain date and for any reason it does not, it will be very helpful to know how that issue would be corrected. If you have an angry customer due to their error, you should know how you will be compensated for the mistake.
#3-What Proof Of Delivery Is Available?
When there is a question as the precise delivery time of an item, written documentation is key to proving your point. That means that it will be very helpful to choose a delivery service that offers online tracking for deliveries or that requires a signature to establish the receipt of the package.
If they do not provide either of those, ask how they can establish delivery times. If they have no answer, it is best to talk to another company.
In conclusion, the many different choices that are available now for the delivery of packages means that it is remarkably easy to choose the right one. Therefore, you should ask the questions listed above of several different delivery companies, so that you can positive that you have chosen well.